Characters Talent Agency
One of Toronto's top talent agencies for film, TV, and theatre actors
Overview
Characters Talent Agency is one of the most prominent and established talent agencies in Toronto, representing actors for work across film, television, theatre, and commercial projects. The agency has been a cornerstone of the Toronto acting scene for many years, building a formidable reputation as a go-to source for casting directors seeking professional, well-prepared talent for productions shooting in Ontario. Toronto has grown into one of North America's busiest production hubs — often ranking as the third-largest film production center in North America after Los Angeles and New York — with a constant flow of Canadian domestic productions alongside US network, cable, and streaming shows choosing the city for its skilled workforce, world-class studios, and favorable exchange rates. Characters Talent Agency has positioned itself at the center of this thriving ecosystem, maintaining deep relationships with every major casting office operating in the Greater Toronto Area. The agency's longevity and consistent track record have made them one of the first agencies that casting directors contact when assembling casts for productions shooting in Ontario.
Today Characters Talent Agency represents a substantial roster of actors whose credits span the full breadth of Toronto's diverse production landscape, from flagship Canadian series on CBC, CTV, and Global to major US productions filming in Toronto for networks and streamers including NBC, ABC, Netflix, Amazon Prime Video, Apple TV+, and HBO. Their clients regularly appear in both leading and supporting roles across drama, comedy, science fiction, and genre productions, reflecting the remarkable diversity of content that shoots in the Toronto region. What distinguishes Characters from other Toronto agencies is the combination of roster depth and casting relationship quality — their client list is comprehensive enough to cover virtually every casting need while maintaining a standard of talent that keeps casting directors returning consistently. The agency also supports actors pursuing theatre work at prestigious Canadian companies including the Stratford Festival, Shaw Festival, Soulpepper Theatre Company, and Canadian Stage. Characters' brand recognition in the Toronto market provides a genuine competitive advantage for their actors.
How It Works
Characters Talent Agency accepts submissions from professional actors with relevant training and experience, with a particular focus on performers who are well-positioned for the Toronto market's distinctive blend of Canadian and American productions. The agency looks for camera-ready actors who can handle the technical demands of screen work, as the vast majority of Toronto production is film and television. Submissions should include a professional headshot meeting North American industry standards, a comprehensive resume detailing training and credits, and a showreel demonstrating on-camera ability. Training from recognized Canadian acting programs — including the National Theatre School, George Brown Theatre School, Humber College, Sheridan College, and university-level BFA programs — is valued, though the agency also considers actors with strong professional credits regardless of their training pathway. ACTRA membership or eligibility is important for the Toronto market, as the majority of productions shooting in the city are union.
Once represented by Characters Talent Agency, actors benefit from the agency's extensive casting relationships and their deep understanding of the Toronto production market's rhythms and demands. The team submits clients for a high volume of opportunities across television, film, theatre, and commercial categories, leveraging their relationships with casting directors who work on both Canadian domestic content and US productions filming in Ontario. Characters provides guidance on headshot standards, reel development, and casting positioning specific to the Toronto market, where the intersection of Canadian and American production creates unique opportunities and challenges. The agency's efficient workflow and responsive communication style ensure that actors are quickly informed about audition opportunities and can prepare accordingly. Daily representation involves a steady flow of casting notices, self-tape requests, and in-person audition calls, particularly during peak production seasons from late spring through fall when Toronto's studios and exterior locations are operating at full capacity.
Who Uses It
Characters Talent Agency represents professional actors across various career stages, from early-career performers building their initial television credits to veteran actors with decades of experience across multiple mediums. The agency's roster reflects the diversity of Toronto's multicultural population, with actors from all ethnic backgrounds, age ranges, and performance specialties represented. Their clients include ACTRA members who work regularly in both Canadian and American productions, as well as performers who have built substantial careers bridging the Toronto theatre scene and screen work. Casting directors who work regularly with Characters appreciate the reliability, professionalism, and preparation level of their roster, knowing that submitted actors will arrive ready to deliver quality work under production conditions. The agency is particularly well-regarded for its depth of talent across all role sizes, from series leads to day-player television roles, which are the consistent bread and butter of the Toronto acting market.
Pricing & Plans
Characters Talent Agency works on a standard commission model, charging between 10% and 15% on acting engagements for television, film, and theatre, with potentially higher rates for commercial and voice work — consistent with Canadian industry norms and ACTRA guidelines. There are no upfront registration fees, membership charges, or administrative costs imposed on actors. Commission is earned exclusively on work booked through the agency's representation, and all terms are clearly established in the representation agreement signed at the outset. The agency handles contract negotiation, residual tracking, and payment processing on behalf of their clients, ensuring compliance with ACTRA rates, minimums, and union requirements for productions shooting under Canadian jurisdiction. For US productions filming in Toronto under SAG-AFTRA or joint ACTRA/SAG-AFTRA agreements, the agency navigates the sometimes complex jurisdictional landscape to ensure proper compensation and crediting.
Pros & Cons
What's Great
Characters Talent Agency's greatest strength is the sheer breadth and depth of their casting relationships in the Toronto market, which translate into a consistently high volume of quality audition opportunities for their clients. The agency's established reputation means their submissions are treated with immediate seriousness by casting directors, providing their actors a measurable advantage over performers represented by less recognized firms. Their understanding of the unique dynamics of the Toronto market — where Canadian CanCon requirements, US production preferences, and international co-production needs all coexist — allows them to position clients effectively across multiple production ecosystems. The agency's scale also provides practical benefits including experienced administrative support, efficient self-tape and audition coordination, and the ability to cover castings comprehensively across many projects simultaneously. For actors building a career in Toronto, Characters provides the kind of institutional market access that would be extremely difficult to achieve through personal networking alone.
What Could Be Better
Characters Talent Agency's large roster means that some actors inevitably experience internal competition for the same roles, with the agency needing to make strategic decisions about which clients to prioritize for specific submissions. The volume-oriented approach of a large, established agency can sometimes feel less personal than the intimate attention offered by smaller boutique firms, particularly for actors who are not yet booking regularly and need more guidance. Emerging actors signed to the agency may feel overshadowed by more established clients who naturally receive priority for higher-profile opportunities and series regular auditions. The agency's strong focus on the Ontario market, while a major strength locally, means they may have less reach for actors seeking representation that extends meaningfully to Vancouver, Montreal, or international markets. Additionally, the competitive intensity of the Toronto market means that even with strong agency backing, consistent booking still requires significant skill, preparation, and persistence from the individual actor.
Our Recommendation
Characters Talent Agency is essential for Toronto-based actors who want to fully tap into the city's booming production industry and need representation with the strongest possible casting relationships across both Canadian and American productions shooting in Ontario. The agency is particularly well-suited for professional actors with ACTRA membership who are camera-ready and prepared to compete at a high level for television and film roles in one of North America's busiest markets. If you are an emerging actor still building your initial credits and prefer a highly personalized, mentorship-focused agency relationship, a smaller Toronto firm like The Burstein Company may better serve your developmental needs at this stage. Actors whose primary focus is theatre or who are seeking representation with strong connections beyond the Ontario market may want to complement Characters with additional industry relationships.
Pro Tips
Ensure your headshot meets current North American standards — well-lit, natural, and closely representative of how you actually look today — as this is your primary marketing tool in the fast-moving Toronto casting environment. Invest in ACTRA membership or eligibility as early as possible, since the majority of quality Toronto productions are union and agencies like Characters prioritize actors who can work across both union and non-union projects without restrictions. Build your self-tape setup to broadcast-quality standards, as a substantial and growing proportion of initial auditions in Toronto are now conducted via self-tape, particularly for US productions casting from Los Angeles. Stay current with the Toronto production landscape by following industry trade publications, attending ACTRA events, and networking within the city's active film and television community. Once represented, be exceptionally responsive to audition requests and self-tape deadlines — Toronto production moves fast, casting windows are often tight, and actors who consistently deliver quality work on short timelines build the reputation for reliability that leads to repeat bookings.